What is non-verbal communication?
Non-verbal communication is when the client is taking the questionnaire the personal trainer looks at the the clients body language and their expressions. From looking at this you can tell how they feel about each question you ask them. If they look like they are shy or like there not too sure about telling you it means usually means they are not comfortable with what you are asking them, this is important because body language can tell you a lot about an individual.
